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If You Can’t Explain It, You Can’t Control It Your health plan costs went up again. But do you actually know why? I’m not talking about the “polished” answer your broker might give you—the vague references to “market trend,” “utilization,” or “the general economy.” I mean the real reason. In most companies, the renewal process…
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Benchmarking is useful, but it is not a strategy. I see this all the time: A company benchmarks their health plan, their broker tells them they are “right in line with the market,” and for a moment, that feels good. It’s a relief to be average—until the renewal hits and nothing has changed. The problem…
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